Build Your Cloud Hosting Business

• Yes, as a reseller, you typically can set customized price for the hosting services you offer.
• This flexibility allows you to adapt to market conditions, differentiate your offerings, and potentially increase your profitability.
• By setting your own price, you can tailor your rates to align with your business goals, target audience, and the value-added services you provide.
• Additionally, you can implement various pricing strategies, such as volume discounts, promotional pricing, or tiered pricing, to attract customers and maximize revenue.
• However, it's essential to ensure that your pricing remains competitive while also covering your costs and generating a reasonable profit margin.

As a reseller, there are several methods you can use to bill your customers for the hosting services you provide:

• Manual Invoicing: You can manually generate invoices for your customers using accounting or invoicing software. This method gives you full control over the billing process but may be time-consuming for large volumes of customers.You can refill the balance on your reseller panel.
• Automated Billing Systems: Implement automated billing systems or billing software that can handle recurring billing for your customers. These systems can automatically generate invoices, process payments, and send reminders for overdue payments. Popular options include platforms like WHMCS, Hostbill, or custom-built solutions integrated with payment gateways.
• Payment Gateways: Set up payment gateways to accept payments from your customers. Payment gateways such as PayPal, Stripe, or Authorize.Net enable secure online payments via credit/debit cards, bank transfers, or digital wallets.

Yes, you can definitely design customized plans tailored to your specific needs. This customization involve adjusting pricing, features, resources, or any other aspect of the hosting service to align with your target audience's preferences and demands.

Yes, AccuWeb.Cloud provides a white-labeling reseller program so that you can be a provider with your company name.

Yes, you can add, remove or destroy your client's accounts from your end.

As a reseller, you will be granted access to your Reseller Admin Panel, allowing you to effectively manage your customers.

The reseller-domain is connected using DNS. You’ll need to set up private nameservers from your domain registrar’s control panel. Once you share your domain name, we’ll provide the private nameserver details to point your reseller-domain to our reseller server.

No. The reseller admin panel has its own design, focused on management tasks (users, quotas, pricing). It doesn’t replicate our public-facing site. However, you can customize it with your own branding and logo. Our team can help set this up if needed.

SEO settings aren’t required. The white-label reseller admin panel is a management dashboard for your clients, not a public-facing site.

No. The white-label reseller admin panel is a dashboard only, not intended for SEO indexing. Duplicate content issues won’t arise.

We work on a pay-as-you-go model. You only pay for the resources actually used.

• Setup Fee:**$500 (credited back as account balance after setup)
• White-Label Reseller Account Setup → $300
• Payment Gateway Integration (optional) → $200
• Total Value: $500 (credited back for future invoices)

Billing follows a post-paid model. For example, September usage will be invoiced on October 1st. Invoices are generated in your company’s name, and clients pay directly to you.

Yes. You’ll set up your own payment gateway API under your branding. We’ll assist you with the setup if required.

Refunds are processed directly through your payment gateway vendor.

Yes. You can create and manage custom discount coupons within your reseller system. This allows you to run promotions, offer special deals, and apply marketing strategies to attract and retain customers.

Currently, we support Stripe and PayPal. Manual payments (like cheques) can also be marked in the system.

Yes. You can register domains directly from the AccuWeb.Cloud Client Area.

• .COM → $14.99/year
• .IN → $20.00/year

Yes. Customers can manage multiple products (Node.js, Python, Elastic VPS, Databases, etc.) under a single dashboard.

Yes. We handle server-level and container-level issues. Code-level issues must be resolved by your client.

We do not interact with your clients directly, as that could lead to conflicts. Instead, your clients will contact you for support. You can then raise their issue with us via live chat or by creating a support ticket in your reseller account.

Our team will investigate and resolve the issue, then update you. You can relay the resolution back to your client, ensuring a fully white-labeled support experience.

Yes, Level 1 support is available via phone. For Level 2 and Level 3, please raise a support ticket.

You don’t need customer dashboard access. Just log in to your AccuWeb.Cloud Client Area, raise a ticket or start a chat, and provide the environment or application name.

You don’t need customer dashboard access. Just log in to your AccuWeb.Cloud Client Area, raise a ticket or start a chat, and provide the environment or application name.

• When balance reaches $0 or negative → account marked inactive.
• After 14 days inactive → environments and apps are deleted.
• Low balance alerts are sent when balance falls below $10.

Yes. The system supports automatic scaling.

• Minimum resources → always billed.
• Maximum resources → used only when required, billed as per usage.

Yes. Free Let’s Encrypt SSL is included with all packages.

We provide daily snapshot backups of all environments and applications in your account (or your client’s). Each snapshot includes both files and databases, ensuring a complete recovery option.

When you restore, the system brings back both files and databases from the chosen snapshot date.

If you require custom schedules—such as hourly, weekly, or monthly backups—you can enable add-ons for more flexibility:

• Application File & Folder Backup Add-on → for detailed file-level control.
• Database Backup/Restore Add-on → for dedicated database backups and restores.
• Both add-ons are available in the Add-on section of each application or database.